Child Safe Policy
Our commitment to the safety and wellbeing of every child, and how concerns are raised and handled.
Families, centres, schools and Playball partners can read the policies and procedures that guide every Playball session. Use the private link or the access code you received from Playball.


The code is shared by Playball with families, centres, schools and partners. Opened from the private link? The library unlocks automatically.
Search by name or filter by topic. Each document opens in a new tab and can be saved or printed.
Our commitment to the safety and wellbeing of every child, and how concerns are raised and handled.
The behaviour we expect from Playball coaches, staff and volunteers whenever they work with children.
How supervision is shared between Playball coaches and organisers at parties, camps and events.
How sessions are adapted so every child can take part, feel welcome and experience success.
Session safety, equipment checks, first aid and what happens if a child feels unwell.
How incidents are recorded, followed up and communicated to families, centres and schools.
How Playball Australia collects, stores and uses personal information.
When photos or videos may be taken during sessions, and how families give or withdraw consent.
Enrolment, payment, cancellation and refund terms for Playball programs.
How to share feedback or make a complaint, and how we respond.
Policies are reviewed regularly. The version shown here is always the current one. Local Playball Partners may hold additional documents for their own programs.
No account or password to remember.
The link shared by Playball opens the library straight away, on any device.
Type the code once. It stays unlocked for the rest of your visit.
Open any policy as a PDF and keep a copy for your centre, school or family records.
Still have a question? Send us a message and the right Playball team will get back to you.
Families, early learning centres, schools, event organisers and Playball partners who have received the private link or the access code from Playball.
Send us an enquiry or contact your local Playball team, and we will share the link or code with you.
Yes. Each policy opens as a PDF you can save, print or share with your team.
Local teams follow these national policies and may hold additional documents for their own programs. Ask your local Playball team for details.
Tell us what you are looking for and the right Playball team will send it to you.